Decrease the training time needed for your agents
Reduce the number of human errors made on a customer communication
Promote consistency so that every customer has similar experience
What is Agent script?
Call center script is a guide for support agents to assist them during communication with customer. Create interactive scripts in our app and increase quality of communications with your customers. Script helps to deliver the same service in every customer interaction.
There are many cases where you could use scripts: in call centers (inbound and outbound calls), for sale calls, chat customer support and more. Create call script is easy, using our editor.
How to create interactive call script? See our tutorial